Shipping Policy
Root & Flowers Boutique offers free shipping on ALL standard shipping orders always! Unless the method of delivery selected was “Priority Shipping”, “Expedited Overnight Shipping”, or International Shipping. Orders ship within 1 to 2 business days.
The shipping method you select during checkout will determine how fast your order arrives to you. Standard shipping via USPS First Class or Priority Mail takes between 2 - 6 business days to arrive to you (depending on the delivery location.) The express shipping option that we offer is
USPS Expedited Overnight Shipping for $30.
USPS Expedited Overnight Shipping
Orders will be delivered the next business day following your order, if placed by 1pm, CST. All Orders placed by 1pm Monday - Friday are generally shipped out the same day, but are guaranteed to ship within 2 business days. Orders placed after 1pm will be processed the following business day. No Orders are shipped out on the weekends or on National Holidays. USPS requires recipients to sign for expedited orders. If you are not available at the estimated time of delivery, we suggest contacting your local USPS and having them hold the package there for you.
PACKAGE DELIVERY ISSUES
Root & Flowers Boutique is not responsible for lost or stolen packages. Please contact the shipping carrier and open an investigation with them. Once the investigation is complete, if your order is lost in transit, we will replace your items if they are still available. If we cannot replace them, then we will do a refund for store credit. However, if shipping carrier confirms delivery to the correct address, we are unable to issue store credit or replace the items.
Please ensure the shipping address entered is correct as we are not responsible for incorrect or undeliverable addresses. If the address provided is incorrect and undelivered by USPS, the customer will be responsible for any additional postage fees that are incurred. The shipping cost will be charged to the customer to re-deliver the order with corrected shipping address.
*Root & Flowers Boutique can ship anywhere! Contact us at customerservice@rootandflowers.com for a quote if you're shipping out of the U.S.
Please note: Shipping costs WILL NOT be refunded on returned items.
Meet Our Team
MEET MITZ:
Her day starts with a cup of coffee and a splash of vanilla, and ends pouring a glass of Pinot (red or white!). With a degree in Business Administration, mom to three amazing kids, and a dog mom to Dozer, life is always moving at full speed ahead.
Mitz feels great and loves that women, of all ages and sizes, can shop our site and find adorable clothing, at any price point.
MEET SHEILA:
Probably pouring a glass of white wine, Sauvignon Blanc, to be exact. Sheila is the lover of all-the-things that sparkle, leopard print, and travel. Wife to Hal, Mom to two handsome fellas: Hayden & Hudson, and dog mom to Snickers. Sheila is constantly planning social events with friends and family. Sheila would say she's the "girly-girl-type" in a house surrounded by boys. With a degree in fashion and textiles, Sheila has a strong passion and desire for finding the cutest and stylish clothes to offer at Root & Flowers!
We are your Root & Flowers team; free-spirited, witty, dedicated, and passionate about helping women feel beautiful. Our goal is to make you feel beautiful, carefree, and confident. Backed by 100% full refund, we stand by our products and provide exceptional customer service.
We look forward to welcoming you to our Root & Flowers circle, beautiful.
